Last Updated: August 2025
At ForgeTech (forgetech.sa / www.forgetech.sa), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
Personal Information:
- Name, email address, phone number, and job title
- Company name, industry, and business address
- Communication preferences and contact history
- Project requirements and technical specifications
Technical Information:
- IP address, browser type, and operating system
- Website usage data and page visit statistics
- Cookies and similar tracking technologies
- Device information and screen resolution
Business Information:
- Service inquiries and consultation requests
- Project documentation and technical requirements
- Billing information and payment details
- Support tickets and communication records
2. How We Use Your Information
We use the collected information to:
- Provide and improve our technology services
- Respond to inquiries and support requests
- Send relevant updates about our products and services
- Analyze website usage to enhance user experience
- Comply with legal and regulatory requirements
- Process payments and manage billing
- Deliver personalized consultations and recommendations
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only in these circumstances:
- Service Providers: Trusted partners who assist in delivering our services
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Consent: When you explicitly authorize information sharing
4. Data Security
We implement industry-standard security measures, including:
- SSL encryption for all data transmissions
- Secure servers with regular security updates
- Access controls and authentication protocols
- Regular security audits and monitoring
- Employee training on data protection practices
5. Your Rights
You have the right to:
- Access your personal information that we hold
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request data portability
6. Cookies Policy
Our website uses cookies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and recommendations
- Enable essential website functionality
You can control cookie settings through your browser preferences.
7. Data Retention
We retain personal information for as long as necessary to:
- Provide ongoing services and support
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required by law
8. International Data Transfers
When transferring data internationally, we ensure adequate protection through:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Appropriate safeguards and security measures
9. Contact Information
For privacy-related inquiries, contact us at:
Email: info@forgetech.sa
Phone: +966 56 746 5664
Address: Jeddah, Kingdom of Saudi Arabia